Finesse Cross-site Scripting

Multiple vulnerabilities in the web-based management interface of Cisco Finesse could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the interface. These vulnerabilities are due to insufficient validation of user-supplied input by the web-based management interface of the affected software. An attacker could exploit these vulnerabilities by injecting malicious code into the web-based management interface and persuading a user to click a malicious link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. An attacker needs valid administrator credentials to inject the malicious script code. (2021-05-22, CVE-2021-1254)

Multiple vulnerabilities in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack and obtain potentially confidential information by leveraging a flaw in the authentication mechanism. For more information about these vulnerabilities, see the Details section of this advisory. (2021-01-13, CVE-2021-1245)

Multiple vulnerabilities in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack and obtain potentially confidential information by leveraging a flaw in the authentication mechanism. For more information about these vulnerabilities, see the Details section of this advisory. (2021-01-13, CVE-2021-1246)

A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of the affected software. The vulnerability is due to insufficient validation of user-supplied input by the web-based management interface of the affected software. An attacker could exploit this vulnerability by persuading a user to click a malicious link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. (2020-02-19, CVE-2020-3159)

A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to bypass authorization and access sensitive information related to the device. The vulnerability exists because the software fails to sanitize URLs before it handles requests. An attacker could exploit this vulnerability by submitting a crafted URL. A successful exploit could allow the attacker to gain unauthorized access to sensitive information. (2020-01-26, CVE-2019-15278)

Cross site scripting is an attack where a web page executes code that is injected by an adversary. It usually appears, when users input is presented. This attack can be used to impersonate a user, take over control of the session, or even steal API keys.

The attack can be executed e.g. when you application injects the request parameter directly into the HTML code of the page returned to the user:

https://server.com/confirmation?message=Transaction+Complete

what results in:

<span>Confirmation: Transaction Complete</span>

In that case the message can be modified to become a valid Javascript code, e.g.:

https://server.com/confirmation?message=<script>dangerous javascript code here</script>

and it will be executed locally by the user's browser with full access to the user's personal application/browser data:

<span>Confirmation: <script>dangerous javascript code here</script></span>