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Cross-site Scripting occurrences in Zammad

An issue was discovered in Zammad before 4.1.1. The Chat functionality allows XSS because clipboard data is mishandled. (2021-10-07, CVE-2021-42088)

An issue was discovered in Zammad before 4.1.1. There is stored XSS via a custom Avatar. (2021-10-07, CVE-2021-42085)

An issue was discovered in Zammad before 4.1.1. Stored XSS may occur via an Article during addition of an attachment to a Ticket. (2021-10-07, CVE-2021-42092)

Cross Site Scripting (XSS) in Zammad 1.0.x up to 4.0.0 allows remote attackers to execute arbitrary web script or HTML via multiple models that contain a 'note' field to store additional information. (2021-06-28, CVE-2021-35298)

Cross Site Scripting (XSS) in Zammad 1.0.x up to 4.0.0 allows remote attackers to execute arbitrary web script or HTML via the User Avatar attribute. (2021-06-28, CVE-2021-35303)

An issue was discovered in Zammad before 3.4.1. There is Stored XSS via a Tags element in a TIcket. (2020-12-28, CVE-2020-26035)

An XSS issue was discovered in Zammad 3.0 through 3.2. Malicious code can be provided by a low-privileged user through the Email functionality. The malicious JavaScript will execute within the browser of any user who opens the Ticket with the Article created from that Email. (2020-03-05, CVE-2020-10098)

An XSS issue was discovered in Zammad 3.0 through 3.2. Malicious code can be provided by a low-privileged user through the File Upload functionality in Zammad. The malicious JavaScript will execute within the browser of any user who opens a specially crafted link to the uploaded file with an active Zammad session. (2020-03-05, CVE-2020-10103)

An XSS issue was discovered in Zammad 3.0 through 3.2. Malicious code can be provided by a low-privileged user through the Ticket functionality in Zammad. The malicious JavaScript will execute within the browser of any user who opens the ticket or has the ticket within the Toolbar. (2020-03-05, CVE-2020-10099)

Zammad GmbH Zammad 2.3.0 and earlier is affected by: Cross Site Scripting (XSS) - CWE-80. The impact is: Execute java script code on users browser. The component is: web app. The attack vector is: the victim must open a ticket. The fixed version is: 2.3.1, 2.2.2 and 2.1.3. (2019-07-16, CVE-2019-1010018)

Zammad GmbH Zammad version 2.3.0 and earlier contains a Improper Neutralization of Script-Related HTML Tags in a Web Page (CWE-80) vulnerability in the subject of emails which are not html quoted in certain cases. This can result in the embedding and execution of java script code on users browser. This attack appear to be exploitable via the victim openning a ticket. This vulnerability appears to have been fixed in 2.3.1, 2.2.2 and 2.1.3. (2018-04-05, CVE-2018-1000154)

Why Cross-site Scripting can be dangerous

Cross site scripting is an attack where a web page executes code that is injected by an adversary. It usually appears, when users input is presented. This attack can be used to impersonate a user, take over control of the session, or even steal API keys.

The attack can be executed e.g. when you application injects the request parameter directly into the HTML code of the page returned to the user:

https://server.com/confirmation?message=Transaction+Complete

what results in:

<span>Confirmation: Transaction Complete</span>

In that case the message can be modified to become a valid Javascript code, e.g.:

https://server.com/confirmation?message=<script>dangerous javascript code here</script>

and it will be executed locally by the user's browser with full access to the user's personal application/browser data:

<span>Confirmation: <script>dangerous javascript code here</script></span>

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